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Privacy Policy – Technitis LLC

Effective Date: September 18, 2025

Technitis LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and manage your personal information when you use our website, mobile apps, products, and services (collectively, the “Services”).

BY USING THE SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. Information We Collect

Category Examples
Personal Information Full name, email address, phone number, shipping/billing address, date of birth (if provided), account username/password.
Payment Information • Fiat: Card number, expiration, CVV (processed via Stripe — we never store full card data).
• Cryptocurrency: Public wallet addresses, transaction hashes (via NowPayments — we never store private keys).
Profile & Listings Product listings, photos, reviews, ratings, seller verification documents (ID, proof of address).
Device & Usage Data IP address, browser type/version, operating system, device identifiers, pages visited, time spent, referral URLs, clickstream data.
Location Data Approximate location from IP, or precise location if you enable GPS for local pickup.
Cookies & Tracking Session cookies, persistent cookies, local storage, Google Analytics, Meta Pixel, hotjar (optional).
Communications Emails, support tickets, chat logs, dispute messages.

2. How We Use Your Information

  • Process and fulfill orders (including escrow, shipping, and payouts).
  • Verify identity and prevent fraud, abuse, or illegal activity.
  • Send transactional emails (order confirmations, shipping updates, password resets).
  • Send marketing communications (only with consent or legitimate interest).
  • Improve Services via analytics, A/B testing, and user behavior insights.
  • Comply with legal obligations (tax reporting, KYC/AML, law enforcement requests).
  • Enforce our Terms & Conditions and resolve disputes.

3. How We Share Your Information

We do not sell your personal data.

With Whom Purpose
Payment Processors (Stripe, NowPayments) Process payments securely.
Shipping Carriers (USPS, UPS, FedEx) Fulfill delivery.
Cloud & Analytics (AWS, Google Analytics, Render) Host, monitor, and improve Services.
Law Enforcement / Regulators Comply with subpoenas, court orders, or legal process.
Business Transfers In merger, acquisition, bankruptcy, or asset sale.
Sellers / Buyers Share name, address, contact info for order fulfillment and local pickup.

4. Your Rights (GDPR, CCPA, and Beyond)

Right How to Exercise
Access Request a copy of your data.
Correction Update inaccurate information.
Deletion Request removal of your data (subject to legal retention).
Opt-Out of Sale We do not sell data — but you can opt out of tracking.
Opt-Out of Marketing Unsubscribe via email footer or account settings.
Withdraw Consent Stop data processing where consent was given.
Portability Receive your data in a structured format.

To exercise your rights:
Email: privacy@technitis.net
We respond within 30 days (GDPR) or 45 days (CCPA).

5. Data Retention

Data Type Retention Period
Account Data Until account deletion + 7 years (tax/audit).
Transaction Records 7 years (IRS, AML compliance).
Support Logs 1 year.
Marketing Preferences Until opt-out.
Deleted Accounts 30 days soft delete → permanent erasure.

6. Data Security

  • Encryption: TLS 1.3 in transit, AES-256 at rest.
  • Access Controls: Role-based access, 2FA for staff.
  • Firewalls & WAF: Cloudflare, rate limiting.
  • Regular Audits: Penetration testing, vulnerability scans.
  • PCI-DSS Compliance: Via Stripe.

BUT: No system is 100% secure. We cannot guarantee absolute security.

7. International Data Transfers

Your data may be processed in the United States.
We use Standard Contractual Clauses (SCCs) and adequate safeguards for transfers outside the EU/UK.

8. Cookies & Tracking

Type Purpose Opt-Out
Essential Login, cart, security Cannot disable
Analytics Google Analytics, Hotjar Opt-out here
Marketing Meta Pixel, email retargeting Unsubscribe / DNT

Use your browser’s Do Not Track (DNT) or cookie banner to manage preferences.

9. Children’s Privacy (COPPA)

Services are not for children under 13.
We do not knowingly collect data from children under 13.
If discovered, we delete it immediately.

10. Third-Party Links

We are not responsible for privacy practices of external sites. Review their policies.

11. Changes to This Policy

  • We may update this policy at any time.
  • Material changes will be notified via:
    • Email (if subscribed)
    • Banner on login
    • Updated “Effective Date”
  • Continued use = acceptance.

12. Data Protection Officer (DPO)

Name: Micky (Founder & DPO)
Email: dpo@technitis.net

13. Contact Us

Technitis LLC

  • Privacy Team: privacy@technitis.net
  • Support: support@technitis.net
  • Address:

    San Antonio, TX 78254
    United States
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